How do I return an item?

Please understand that we are a Not-for-Profit Organization. Under the IRS rules, we are prohibited from refunding any money. If we do refund money, we risk our 501(c)(3) Not-for-Profit tax exempt status. Please email and we'll be happy to exchange an item or work on another alternative and viable solution. Your support as well as our reputation means a lot to us! Thank you for understanding!